Frequently Asked Questions
Home Care Questions
Choosing a caregiver is an important decision. While hiring a private caregiver may seem like a convenient or cost-effective option, it comes with risks and limitations. At Comprehensive Home Health Solutions, we provide highly trained, thoroughly vetted, and reliable caregivers—backed by two board-certified physician owners and a board-certified patient advocate who ensure the highest standard of care and advocacy for our patients.
1. Professional Training & Ongoing Education
A private caregiver’s skill set is limited to their past experience. In contrast, Comprehensive Home Health Solutions provides robust initial and ongoing training to our caregivers. We continuously enhance their skills and knowledge to ensure they deliver the highest quality of care.
Unlike private caregivers, our team is directly supported and guided by two board-certified physician owners with over 70 years of combined medical experience and a board-certified patient advocate. This ensures that our caregivers have:
✔ Medical expertise at their fingertips for better care coordination
✔ Advocacy support to help patients navigate complex healthcare challenges
✔ Superior patient outcomes through physician-guided and patient-centered care
- While private caregivers may have references from past clients, how do you verify their background? At Comprehensive Home Health Solutions, we conduct comprehensive state, federal, criminal, sex offender, and DMV background checks to ensure your safety and peace of mind.
- Is a private caregiver tuberculosis (TB) screened and tested? Many are not. All caregivers at Comprehensive Home Health Solutions undergo TB screening and testing, ensuring they meet strict health and safety standards.
- What happens if a private caregiver calls off for the day? Is there a backup plan? With Comprehensive Home Health Solutions, we understand that life happens, and we work diligently to ensure coverage with a replacement caregiver of equal skill and training, so you never go without the care you need.
- Most private caregivers are not licensed or insured, which can leave you financially and legally vulnerable. Comprehensive Home Health Solutions is a fully licensed and insured agency, meaning we take full responsibility for our caregivers, ensuring you are always protected.
At Comprehensive Home Health Solutions, we are committed to providing safe, professional, and compassionate home care. With our rigorous training, background checks, health screenings, and guaranteed coverage—all backed by two board-certified physician owners and a board-certified patient advocate—you can feel confident that your loved one is in capable and caring hands.
Choosing a private caregiver comes with risks—but with Comprehensive Home Health Solutions, you get professional, reliable, and expertly trained caregivers backed by two board-certified physicians and a board-certified patient advocate for expert care and advocacy.
📞 Contact us today to learn how we can provide the best care for you or your loved one!
Home care is all about your needs. At Comprehensive Home Health Solutions, we understand that care requirements can change over time.
✔ Need to increase care? We can seamlessly adjust your care plan to provide additional support as needed.
✔ Need to pause or stop care? You can contact our office at any time to adjust, pause, or terminate services based on your current situation.
As physicians, we recognize that health conditions evolve, and we are committed to offering flexible, patient-centered care that adapts to you or your loved one’s changing needs.
📞 Call us today to discuss your care options!
In most cases, standard health insurance does not cover non-medical home care. However, there are several options that may help with coverage:
✔ Long-Term Care (LTC) Insurance – Many LTC policies cover non-medical home care services. We are happy to assist you in completing the necessary paperwork to access your benefits.
✔ Veterans Affairs (VA) Benefits – Eligible veterans may receive coverage for home care services through the VA.
✔ Workers’ Compensation & Labor and Industries (L&I) – If care is needed due to a work-related injury, Workers’ Compensation and state-run Labor & Industries (L&I) programs may provide coverage.
In addition to these options, we also have resources on grants and other financial assistance programs that may be available to help cover the cost of care.
📞 Contact us today to discuss your options—we’re happy to guide you through the process!
Because non-medical home care does not require a physician’s order, we can start services as soon as a caregiver is available.
✔ Need urgent care? In some cases, we’ve been able to place a caregiver within just 3 hours of the initial request.
✔ Looking for the right fit? If matching you with the best caregiver for your needs and personality takes time, we may require a day or two to ensure the perfect fit.
We strive to provide fast, reliable, and personalized home care so you receive the support you need as soon as possible.
📞 Call us today to discuss your care needs and availability!
- At Comprehensive Home Health Solutions, we provide both Home Care and Home Health, allowing us to offer coordinated services when both are needed.
Home Care (Non-Medical Support & Assistance)
Home Care focuses on companionship and assistance with Activities of Daily Living (ADLs) to help clients remain safe and independent at home. Services include:
✔ Personal care (bathing, dressing, grooming)
✔ Meal preparation and light housekeeping
✔ Medication reminders and transportation
✔ Emotional support and companionship
For more details, visit our Home Care Services page.
Home Health (Skilled Medical Care)
Home Health is a skilled medical service that takes a multidisciplinary approach to addressing a patient’s specific health needs. These services are provided in the patient’s home under the supervision of a Primary Care Provider (PCP) and are carried out by licensed medical professionals, including:
✔ Registered Nurses (RNs) – For wound care, IV therapy, medication management, and health monitoring
✔ Physical, Occupational, & Speech Therapists – To improve mobility, function, and communication
✔ Medical Social Workers – To assist with emotional support and community resources
A personalized care plan is created to meet each patient’s unique medical goals and recovery needs.
Coordinated Care: The Best of Both Worlds
Because we provide both Home Care (non-medical support) and Home Health (skilled medical care), we can coordinate services to ensure you or your loved one receives comprehensive, seamless care. Whether you need long-term assistance, short-term medical treatment, or both, we are here to help.
📞 Contact us today to learn more about our full range of services and how we can personalize care to meet your needs!
At Comprehensive Home Health Solutions, our top priority is finding the perfect match for you. With our medical background, we don’t just focus on the tasks at hand – we also consider the underlying medical reasons for needing assistance. This enables us to better match clients with caregivers who have experience with specific medical conditions, ensuring the most effective and empathetic care possible.
We take the time to learn about your preferences, likes, and dislikes, making every effort to find a caregiver who aligns with your needs. While it’s not always possible to meet your caregiver before services begin, we are committed to making adjustments to ensure your satisfaction.
✔ If it’s not a good fit: If at any time you feel the caregiver isn’t a good match, we will reassign a new caregiver diplomatically, ensuring a smooth transition without any hard feelings.
Your comfort and satisfaction are our priority, and we’re here to make sure you receive the best care possible.
📞 Contact us today to learn more about how we match clients with the best caregivers for their needs.
At Comprehensive Home Health Solutions, we believe that finding the right caregiver goes beyond just filling a position – it’s about matching the perfect fit for both your medical needs and personal preferences.
Here’s how we choose your caregiver:
Understanding Your Needs: We start by gathering detailed information about your health conditions, daily routines, preferences, and any special requirements you may have.
Experience and Expertise: Based on your needs, we carefully select caregivers who have the experience and skills to meet your specific requirements. This includes matching your medical needs with caregivers who have the relevant expertise, whether that involves assistance with chronic conditions or post-surgery recovery.
Compatibility Matters: We prioritize finding a caregiver who not only meets your medical needs but also fits with your personality and preferences. Our goal is to ensure a caregiver who is compassionate, dependable, and a good match for your lifestyle.
Ongoing Support: Even after a caregiver is assigned, we ensure continuous supervision and are always available to discuss any changes or concerns. If the caregiver is ever not a perfect fit, we are committed to finding someone who is.
With our unique combination of medical expertise and personalized care, we ensure that you receive the highest quality of service, tailored specifically to you.
📞 Contact us today to learn more about our caregiver matching process and how we can provide the care you deserve.
Home Health Questions
- Home health care provides skilled medical services in a patient’s home under the direction of a physician or other medical provider. It is designed for individuals recovering from illness, injury, or surgery, as well as those managing chronic conditions. Home health care helps patients maintain independence while receiving necessary medical attention in their home.
- To be eligible for home health, patients must need intermittent skilled care to treat their illnesses or injuries and must be unable to leave their homes without considerable effort. Home health requires an order from a licensed healthcare provider certifying the need for home health and that the patient receiving service is under the care of a licensed healthcare provider.
Home health care provides medical services such as:
- Skilled nursing care (wound care, IV therapy, medication management)
- Physical therapy (rehabilitation after surgery, injury, or stroke)
- Occupational therapy (assistance with regaining daily living skills)
- Speech therapy (help with speech, swallowing, or cognitive impairments)
- Chronic disease management (diabetes, heart failure, COPD, etc.)
Post-surgical care (monitoring, pain management, recovery support)
For Medicare beneficiaries, home health services continue as long as you have a medical need and meet eligibility requirements. Your healthcare provider must review and re-certify your plan of care—typically every 60 days.
For non-Medicare patients, the number of covered visits depends on your insurance plan. Coverage and duration vary, so we recommend checking with your insurance provider or contacting our office for assistance in verifying your benefits.
- Home health care is medical and requires licensed professionals such as nurses and therapists to provide skilled care. Non-medical home care, on the other hand, involves assistance with daily activities (like bathing, dressing, and meal preparation) and is typically provided by caregivers or aides.
Yes, Medicare and private insurance often cover home health care if:
A healthcare provider prescribes the services
The patient meets the home-bound criteria (for Medicare)
Skilled medical care is required on an intermittent basis
Coverage may vary based on your specific plan, so checking with your insurance provider is recommended.
Licensed healthcare professionals deliver home health services, including:
Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) for skilled nursing care
Physical, Occupational, and Speech Therapists for rehabilitation
Medical Social Workers to assist with care coordination and resources
Home Health Aides (under supervision of a nurse) to provide limited medical support
To qualify for home health care under Medicare, a patient must be homebound, meaning:
Leaving home requires considerable effort due to illness or injury.
A healthcare provider has certified that the patient’s condition makes it difficult or unsafe to leave home without assistance (e.g., from a walker, wheelchair, caregiver, or transportation support).
Trips outside the home are infrequent and primarily for medical care, religious services, or short, essential outings (e.g., haircuts).
Being homebound does not mean you are completely bedridden—you may leave home occasionally, but doing so must be a significant challenge.
If you’re unsure whether you qualify for home health care, contact us today for an eligibility assessment!
Home health care offers numerous benefits for patients, including:
Reducing hospital readmissions by providing timely, skilled care at home.
Providing personalized care in the comfort and familiarity of your own home, promoting faster healing and well-being.
Supporting quicker recovery from surgery, illness, or injury with one-on-one care tailored to your needs.
Helping manage chronic conditions effectively at home, such as heart disease, diabetes, and respiratory issues, improving quality of life and reducing hospital visits.
By choosing home health care, patients experience professional medical services while remaining in a comfortable, healing environment.
To receive home health care:
Speak with your healthcare provider about your medical needs.
You may call our office to request that we obtain the referral from your healthcare provider or ask your healthcare provider to fax the order to us at 225-269-8284.
We will conduct an initial assessment and create a personalized care plan based on your condition and goals.
Patient Advocacy
Patient advocacy is the practice of supporting and assisting patients in navigating their healthcare journey to ensure they receive the best possible care. A patient advocate works on behalf of the patient to facilitate communication with healthcare providers, ensure patients’ rights are respected, and help navigate complex medical decisions.
Key Responsibilities of a Patient Advocate:
Guiding You Through Healthcare Systems: Patient advocates help you understand your medical options and assist with navigating the healthcare system, ensuring you receive the right care at the right time.
Supporting Communication: They act as an intermediary between you and your doctors, helping ensure that you fully understand your diagnosis, treatment plans, and any medical jargon.
Ensuring Patients’ Rights Are Respected: Advocates ensure that your preferences, values, and rights are honored throughout your healthcare experience.
Providing Emotional and Logistical Support: They offer emotional support and can also help with logistical needs such as scheduling appointments or managing medical paperwork.
Helping with Medical Decisions: Advocates assist you in making informed decisions about your health, considering all options and helping you weigh the benefits and risks.
Why Choose a Patient Advocate?
Having a board-certified patient advocate ensures that you have a professional on your side who is focused on your best interests, understands healthcare systems, and can help you navigate complex decisions.
📞 Contact us today to learn more about how our patient advocacy services can support your healthcare journey.
A board-certified patient advocate is a professional who is trained and certified to support patients in navigating the healthcare system. They work on behalf of patients to ensure that their healthcare needs are met, their rights are respected, and they receive the best possible care throughout their medical journey.
What Does a Board-Certified Patient Advocate Do?
Navigating Healthcare Systems: They help patients understand their healthcare options, from insurance coverage to treatment choices, and assist with the complexities of the healthcare system.
Facilitating Communication: Board-certified patient advocates ensure effective communication between patients and healthcare providers, helping patients understand medical terminology, treatment plans, and doctor recommendations.
Ensuring Patient Rights: They work to ensure that patients’ rights are upheld, helping with informed consent, confidentiality, and respecting patients’ decisions regarding their healthcare.
Providing Emotional and Logistical Support: Advocates offer emotional support during difficult times and can assist with organizing appointments, medical documents, and coordinating care.
Supporting Medical Decision-Making: They help patients weigh the benefits and risks of treatment options, ensuring patients make informed decisions about their health care.
Why Choose a Board-Certified Patient Advocate?
Choosing a board-certified patient advocate ensures you are working with a qualified professional who has passed rigorous training and certification exams to provide ethical and expert support. This certification is a mark of professionalism and expertise in healthcare advocacy.
📞 Contact us today to learn more about how our board-certified patient advocate can help you navigate your healthcare journey.
At Comprehensive Home Health Solutions, we offer patient advocacy services as part of both our home care and home health services, as well as a standalone service. Whether you need support navigating your healthcare options, understanding medical decisions, or ensuring your rights are respected, our board-certified patient advocates are here to help.
Cost of Patient Advocacy Services
We offer a free 30-minute consultation with our patient advocates to discuss your specific needs and determine how we can best assist you. After the initial consultation, the cost of patient advocacy services may vary depending on the scope of support needed.
Our flexible service options allow you to choose the level of advocacy that best fits your healthcare journey. Whether as part of ongoing home care or as a standalone service, we are here to ensure you receive the support you deserve.
📞 Contact us today to schedule your free consultation and learn more about our patient advocacy services.
Ask your physician for a referral to Comprehensive Home Health Solutions or call us at (775) 624-8939. Let us help you or your loved one achieve optimal health and independence at home.
Phone: 775-624-8939
