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Our Specialized Services

PATIENT ADVOCACY​

Patient Advocacy Services are professional services provided to assist patients navigating the complex healthcare system, and ensuring they receive appropriate care and support. Our services revolve around three essential pillars: Medical Guidance Advocates, Life Care Planning, and Insurance and Billing Assistance.

Medical Guidance Advocates serve as your dedicated liaisons, improving communication between you, your medical team, and your family. From accompanying you to appointments to ensuring your concerns are addressed with clarity and compassion, we’re here for you.

Life Care Planning is our commitment to enhancing your quality of life. We assess your unique needs, develop personalized care plans, and provide ongoing support to promote your well-being. Whether it’s exploring living arrangements or coordinating care teams, we’re dedicated to ensuring you receive the attention and assistance you deserve.

Navigating insurance and billing can feel like a maze, but you don’t have to do it alone. Our team specializes in advocating for your rights, challenging unjust charges, and ensuring you receive the coverage and benefits you’re entitled to. Let us guide you through the process, making informed decisions and relieving the burden of financial uncertainty.

Patient Advocacy Services Offered

Medical Guidance Advocates

  • Improving communications between the medical team, patient, and family including attending medical appointments
  • Managing patient care and ensuring hospital responsiveness
  • Understanding a new or complicated diagnosis and obtaining second opinions
  • Overseeing hospitalizations, discharges, and the selection of long-term care

Life Care Planning

  • Evaluating daily needs, developing and implementing care plans, addressing safety concerns
  • Exploring living arrangements and helping select appropriate care teams
  • Identifying resources, organizing household affairs, and providing bedside support
  • Facilitating participation in physical, social, cultural, and educational activities

Insurance and Billing

  • Challenging surprise bills, eliminating excessive charges, and resolving out-of-network disputes
  • Appealing denials of insurance benefits and getting treatments approved
  • Comparing insurance options and choosing the right coverage at the right time
  • Qualifying for clinical trials, financial assistance programs, and access to medication

Trust us to be your partners in care, empowering you to navigate the healthcare system with confidence and compassion. Schedule your free consultation today!

1005 Terminal Way Suite 135
Reno, NV 89502

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